Top 9+ Ways to Always Be Amazing, Even in Crisis

Top 9+ Ways to Always Be Amazing, Even in Crisis

Last week we had the chance to speak with Shep Hyken, an expert in customer service and customer experience. During the podcast, we covered how, now more than ever before, the customer experience today will dictate the future of your company. Only by Exceeding Expectations can we hope to work with current and future clients again…and again. Shep is clear, the customer …

Product Manager – Genetics / Oncology – Remote

Product Manager – North America – Genetics / Oncology The Company: An industry leader in the business of Genetic Analytics and Reporting this company is in search of its next award winning Product Manager for their Oncology product lines. This company is an award winning organization with a tremendous growth record both in personnel and revenue. It’s an exciting organization …

Top 6+ Essential Traits for Exceeding Expectations

To be successful today, sales leaders and their teams must find new ways to earn the right to advance with more clients than ever before. The pandemic puts us all in a place where we must adjust to Exceed Expectations. In our most recent podcast, Shep Hyken shares with us his essentials when hiring today to ensure clients are amazed by …

Marketing Manager – Clinical Diagnostics

US Marketing Manager – Diagnostics Instrumentation The Company: An industry leader in the business of Diagnostic and Life Science Instruments and Reagents, this company is in search a strong Marketing Manager in their US business. This is an opportunity to drive marketing excellence in this downstream focused role. The Opportunity: This position is responsible for leading, building, training and implementing …

How We Must Adjust to Exceed our Customers'​ Expectations

How We Must Adjust to Exceed our Customers’​ Expectations

Today’s guest is Shep Hyken! In this episode, we discuss how many companies and their sales, operations and marketing teams can work to Exceed Expectations and explore ways to empower your team to make that happened in today’s economy. Shep is a customer experience expert and the Chief Amazement Officer at Shepard Presentations. He is a New York Times and Wall …

Strategic Business Development Manager

Strategic Business Development Manager – Life Science Research The Company: An industry leader in the business of cutting edge instrumentation for oncology, neurology, and infectious disease research in the BioPharma and Biotech space. This company is in search of its next President’s Club Award winning Sales Specialist in their Greater Philadelphia territory. The Opportunity: This position is responsible for selling …

We Will Always Remember 911

We Will Always Remember

Today we observe our nineteenth “Patriot Day” in the United States, set aside as an unbreakable promise to never forget the lives of Americans taken from us on September 11.  Across the country, in a National Day of Service and Remembrance, numerous events will solemnly recall the devastating loss and the destruction designed to shred the very fabric of this …

Top 11+ Ways to Win in Sales Without Face-to-Face Meetings

Top 11+ Ways to Win in Sales Without Face-to-Face Meetings

The times are tumultuous still, and to be successful in this attention economy, sales leaders and their teams must find new ways to earn the right to advance with more clients than ever before. The pandemic put us all a little behind, and to catch up will require a paradigm shift toward more meaningful social selling and new ways of really …

Today is Wear Teal Day to Raise Ovarian Cancer Awareness

Today is Wear Teal Day to Raise Ovarian Cancer Awareness

Each year, the first Friday in September is designated as Wear Teal Day. On this day, organizations unite in an effort to encourage you to dress in teal and educate yourself and those around you about the symptoms and risk factors of Ovarian Cancer. With almost 80% of women diagnosed in advanced stages of ovarian cancer, when prognosis is poor, more needs …

Top 7+ Tips for Choosing Talent that Fits the Team

Top 7+ Tips for Choosing Talent that Fits the Team

In this economy especially, it has become critically important to hone the process of hiring. You must be methodical and adopt assessment and points systems to ensure the people you are bringing to the team really fit and will help you carry the company into the future. Our most recent podcast guest, Jake Dunlap, suggests also using an experience interview process, …