Top 9+ Ways to Always Be Amazing, Even in Crisis

Top 9+ Ways to Always Be Amazing, Even in Crisis

Last week we had the chance to speak with Shep Hyken, an expert in customer service and customer experience. During the podcast, we covered how, now more than ever before, the customer experience today will dictate the future of your company. Only by Exceeding Expectations can we hope to work with current and future clients again…and again. Shep is clear, the customer …

How We Must Adjust to Exceed our Customers'​ Expectations

How We Must Adjust to Exceed our Customers’​ Expectations

Today’s guest is Shep Hyken! In this episode, we discuss how many companies and their sales, operations and marketing teams can work to Exceed Expectations and explore ways to empower your team to make that happened in today’s economy. Shep is a customer experience expert and the Chief Amazement Officer at Shepard Presentations. He is a New York Times and Wall …

Top 11+ Ways to Win in Sales Without Face-to-Face Meetings

Top 11+ Ways to Win in Sales Without Face-to-Face Meetings

The times are tumultuous still, and to be successful in this attention economy, sales leaders and their teams must find new ways to earn the right to advance with more clients than ever before. The pandemic put us all a little behind, and to catch up will require a paradigm shift toward more meaningful social selling and new ways of really …

Your Sales Process Is BROKEN! Let's Fix It

Your Sales Process Is BROKEN! Let’s Fix It

Today’s guest is Jake Dunlap! In this episode, brought to you on Global Talent Acquisition Day, we discuss how many companies and sales teams are working with a broken sales process, especially given today’s issues of not being able to go and visit as many clients as we once were able to…. Jake is a sales leader and entrepreneur with more than …

Top 7+ Essentials You Must Have in Talent to Thrive Today

Top 7+ Essentials You Must Have in Talent to Thrive Today

It is clear concerns over the pandemic, unemployment and economic uncertainty are high and have our focused attention, while budgets are being cut and the road ahead is a bit foggy. What is certain: companies cannot afford to make bad hires during this time. Gone are the days where you simply could recruit well. Now, you need to recruit with Precision and near perfection. To …

Video is the Key to More Sales

Video is the Key to More Sales

Considering current market conditions brought by COVID-19, it is time to throw out the old school ways of working. Our guest on this podcast, Todd Hartley, will deliver to you tangible, actionable ideas about how to think, market, sell, hire and thrive during these times, and he will introduce innovative tools to you and share new, compelling ideas about how to meaningfully …