Top 6+ Essential Traits for Exceeding Expectations

To be successful today, sales leaders and their teams must find new ways to earn the right to advance with more clients than ever before. The pandemic puts us all in a place where we must adjust to Exceed Expectations. In our most recent podcast, Shep Hyken shares with us his essentials when hiring today to ensure clients are amazed by …

How We Must Adjust to Exceed our Customers'​ Expectations

How We Must Adjust to Exceed our Customers’​ Expectations

Today’s guest is Shep Hyken! In this episode, we discuss how many companies and their sales, operations and marketing teams can work to Exceed Expectations and explore ways to empower your team to make that happened in today’s economy. Shep is a customer experience expert and the Chief Amazement Officer at Shepard Presentations. He is a New York Times and Wall …

Top 11+ Ways to Win in Sales Without Face-to-Face Meetings

Top 11+ Ways to Win in Sales Without Face-to-Face Meetings

The times are tumultuous still, and to be successful in this attention economy, sales leaders and their teams must find new ways to earn the right to advance with more clients than ever before. The pandemic put us all a little behind, and to catch up will require a paradigm shift toward more meaningful social selling and new ways of really …

Top 7+ Tips for Choosing Talent that Fits the Team

Top 7+ Tips for Choosing Talent that Fits the Team

In this economy especially, it has become critically important to hone the process of hiring. You must be methodical and adopt assessment and points systems to ensure the people you are bringing to the team really fit and will help you carry the company into the future. Our most recent podcast guest, Jake Dunlap, suggests also using an experience interview process, …

Your Sales Process Is BROKEN! Let's Fix It

Your Sales Process Is BROKEN! Let’s Fix It

Today’s guest is Jake Dunlap! In this episode, brought to you on Global Talent Acquisition Day, we discuss how many companies and sales teams are working with a broken sales process, especially given today’s issues of not being able to go and visit as many clients as we once were able to…. Jake is a sales leader and entrepreneur with more than …

Why Training is Essential to Your Talent Brand and Your Future

Why Training is Essential to Your Talent Brand and Your Future

Yesterday was Aviation Day, and that reminded us of the thoughts of an aviator friend and perspectives from our recent podcast with David Rutherford of Team Froglogic on the critical importance of training to your team’s success. What follows are a few of the essentials you must consider when hiring, based on training, and when preparing your team to do the jobs they …