How We Must Adjust to Exceed our Customers'​ Expectations

How We Must Adjust to Exceed our Customers’​ Expectations

Today’s guest is Shep Hyken! In this episode, we discuss how many companies and their sales, operations and marketing teams can work to Exceed Expectations and explore ways to empower your team to make that happened in today’s economy. Shep is a customer experience expert and the Chief Amazement Officer at Shepard Presentations. He is a New York Times and Wall …

Top 7+ Tips for Choosing Talent that Fits the Team

Top 7+ Tips for Choosing Talent that Fits the Team

In this economy especially, it has become critically important to hone the process of hiring. You must be methodical and adopt assessment and points systems to ensure the people you are bringing to the team really fit and will help you carry the company into the future. Our most recent podcast guest, Jake Dunlap, suggests also using an experience interview process, …

Your Sales Process Is BROKEN! Let's Fix It

Your Sales Process Is BROKEN! Let’s Fix It

Today’s guest is Jake Dunlap! In this episode, brought to you on Global Talent Acquisition Day, we discuss how many companies and sales teams are working with a broken sales process, especially given today’s issues of not being able to go and visit as many clients as we once were able to…. Jake is a sales leader and entrepreneur with more than …

Video is the Key to More Sales

Video is the Key to More Sales

Considering current market conditions brought by COVID-19, it is time to throw out the old school ways of working. Our guest on this podcast, Todd Hartley, will deliver to you tangible, actionable ideas about how to think, market, sell, hire and thrive during these times, and he will introduce innovative tools to you and share new, compelling ideas about how to meaningfully …

Why Training is Essential to Your Talent Brand and Your Future

Why Training is Essential to Your Talent Brand and Your Future

Yesterday was Aviation Day, and that reminded us of the thoughts of an aviator friend and perspectives from our recent podcast with David Rutherford of Team Froglogic on the critical importance of training to your team’s success. What follows are a few of the essentials you must consider when hiring, based on training, and when preparing your team to do the jobs they …

The Leadership Needed on Your Commercial Team Post COVID-19

Episode ONE | The Leadership Needed on Your Team Post COVID—19

My first job out of college was working as a sales representative in the laboratory industry. Since that time, I have never left. The teams I lead and consult with today focus on Life Sciences, Diagnostics, Oncology and Genetics because it’s what drives us and the healthcare industry. To amplify the work we do as proponents of today’s laboratory and the personnel that …

New Healthcare Leadership and Innovation Podcast Talent Talks from CercaTalent Hosted by Scott Rivers

A New Healthcare Leadership and Innovation Podcast, Talent+Talks, from CercaTalent+, Hosted by Scott Rivers

NEW YORK (PRWEB) AUGUST 11, 2020 CercaTalent+, a provider of TOP TALENT FOR PEAK PERFORMANCE, has launched a new podcast. Talent+Talks, (BuzzSprout), is a podcast about Innovation and Leadership in Laboratory Medicine focused on Life Sciences, Diagnostics, Oncology, Genetics and Genomics, because these inspire us and drive the healthcare industry. The discussions are geared towards leaders in general and commercial agents, …