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Top 9+ Ways to Always Be Amazing, Even in Crisis

Top 9+ Ways to Always Be Amazing, Even in Crisis

Last week we had the chance to speak with Shep Hyken, an expert in customer service and customer experience. During the podcast, we covered how, now more than ever before, the customer experience today will dictate the future of your company. Only by Exceeding Expectations can we hope to work with current and future clients again…and again. Shep is clear, the customer …

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From early in my career, I always looked for ways From early in my career, I always looked for ways to learn and get better at my craft. I would find myself at a store grabbing the latest book on sales, leadership, or business. One day, I saw a book called 𝙃𝙤𝙬 𝙩𝙤 𝙎𝙤𝙖𝙧 𝙇𝙞𝙠𝙚 𝙖𝙣 𝙀𝙖𝙜𝙡𝙚 𝙞𝙣 𝙖 𝙒𝙤𝙧𝙡𝙙 𝙁𝙪𝙡𝙡 𝙤𝙛 𝙏𝙪𝙧𝙠𝙚𝙮𝙨. 

The title resonated with me, so I bought it immediately. 
 
20 + years later, I am privileged to speak with the author and learn from him live; you get to sit in on the conversation. 
 
In today's Talent + Talks Podcast, we hear from Robert Stevenson. Rob provides insight into sales and leadership. 
 
𝙃𝙞𝙜𝙝𝙡𝙞𝙜𝙝𝙩𝙨 𝙛𝙧𝙤𝙢 𝙩𝙤𝙙𝙖𝙮'𝙨 𝙥𝙤𝙙𝙘𝙖𝙨𝙩:

•  Rob writes the way he speaks to give out information in ways that were easy to digest. 
•  Everyone is in sales! Regardless of your title, YOU are in sales. 
•  Your misfortune can help lead you to great success. 
•  Envision what you want for your future and go do it!
•  Stop selling and START Helping. The key to your success is CARING for others. 
•  Salespeople should become guides for their clients... even if you don't have what your customer needs. 
•  Preparation is key to success

We will have Rob in one of our upcoming #ClubHouse rooms very soon.

#salestraining #talenttalks #cercatalent #robertstevenson

#WednesdayWIsdom
#BiotechRecruiters
#Geneticsrecruiters
#Geneticsrecruiter
#Genomicsrecruiter
#DiagnosticsRecruiter
#Genomicsrecruiters
#DiagnosticsRecruiters
#DiagnosticRecruiters
#OncologyRecruiters
#TalentTalksPodcast
#ScottRivers
#talenttalks

#PodCast
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