Happy Holidays from All of Us at CercaTalent+

Happy Holidays from All of Us at CercaTalent+

While every client focused, purpose driven company that loves what they do and who they work with will try to deeply express the abiding sentiment they are grateful for and deeply devoted to their customers, we are certain none can possibly be more thankful than us. 2020 has certainly been filled with challenges, yet we have been blessed with great …

Top 9+ Ways to Always Be Amazing, Even in Crisis

Top 9+ Ways to Always Be Amazing, Even in Crisis

Last week we had the chance to speak with Shep Hyken, an expert in customer service and customer experience. During the podcast, we covered how, now more than ever before, the customer experience today will dictate the future of your company. Only by Exceeding Expectations can we hope to work with current and future clients again…and again. Shep is clear, the customer …