Top 9+ Ways to Always Be Amazing, Even in Crisis

Top 9+ Ways to Always Be Amazing, Even in Crisis

Last week we had the chance to speak with Shep Hyken, an expert in customer service and customer experience. During the podcast, we covered how, now more than ever before, the customer experience today will dictate the future of your company. Only by Exceeding Expectations can we hope to work with current and future clients again…and again. Shep is clear, the customer …

Top 7+ Tips for Choosing Talent that Fits the Team

Top 7+ Tips for Choosing Talent that Fits the Team

In this economy especially, it has become critically important to hone the process of hiring. You must be methodical and adopt assessment and points systems to ensure the people you are bringing to the team really fit and will help you carry the company into the future. Our most recent podcast guest, Jake Dunlap, suggests also using an experience interview process, …

Top 7+ Essentials You Must Have in Talent to Thrive Today

Top 7+ Essentials You Must Have in Talent to Thrive Today

It is clear concerns over the pandemic, unemployment and economic uncertainty are high and have our focused attention, while budgets are being cut and the road ahead is a bit foggy. What is certain: companies cannot afford to make bad hires during this time. Gone are the days where you simply could recruit well. Now, you need to recruit with Precision and near perfection. To …