Customer Service Director

Customer Services Director – North America

The Company:

An industry leader in the business of Diagnostic Instruments and Reagents, this company is in search of its next leader in the field of service and support. This client is looking for leaders who know how to see the big picture and guide their teams accordingly. Career Advancement is prevalent at this company and this role will be viewed as a great step towards a long standing career with this organization.

The Opportunity:

This position is responsible for leading a team of customer service and engineering professionals to ensure that proper business management and customer support is achieved. The qualified candidate will be responsible for managing to company goals and targets while leading a team through day to day activities. The person hired will be rewarded for their effort, as the total package will include a base and bonus plan, company car, computer, mobile telephone, paid vacation and access to an excellent company benefits program.

The Compensation:

Base: $100,000-$130,000 per year (Commensurate with experience)

Bonus: Percentage of base salary

The Qualifications:

Can you answer yes to the following criteria? If so, please use the apply online link on this page to complete the application to be contacted by one of our associates about this role. If you do not meet the minimum criteria, please do not apply for this position as only those candidates that meet all of the requirements will be considered.

Do you have a 4 year degree from an accredited college? Do you have a minimum of three years of Successful Management Experience with capital medical equipment in the hospital or reference laboratory setting? Do you consider yourself to be a strong leader with the ability to see and drive towards a bigger picture while still managing the small stuff? Have you been successful managing sales or service people in a diagnostics organization? Have you been a top performer, presidents’ club member, or ranked in the top 15% of your respective group? Do you live in a metropolitan area with easy access to a National / International Airport?


Chemistry, Laboratory, Blood Bank, Capital Equipment, Diagnostics, Diagnostic, Immunoassay, Hematology, Blood Gas, Oncology, Medical Equipment, Hospital, Hospital Sales, Medical Device, Medical Devices, CERCA, CERCA Talent,

Click here to apply online